You may return most NGC or PCGS slabbed coins within 7 days of delivery for a full refund less a 5% restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the USA, Canada & Europe. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. There will be a shipping surcharge for international shipments. The minimum shipping cost for an international shipment will be $35.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and value of the parcel, which will determine what carrier is used for the shipment.
Please also note that the shipping rates for the items we sell are value-based, but the default shipping matrix is for domestic US shipments, not international shipments. Contact us directly for an international shipping quote.